Privacy Policy

1. Website Visitors & Telemetry

Like most website operators, YAKWETU™ collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting this is to better understand how visitors use the website.

Technical Support Telemetry: In addition, our website features a Technical Diagnostics Portal to help optimize playback performance and resolve user streaming errors. When running diagnostics, our application processes technical device capabilities (such as screen resolution, color depth, Media Source Extensions support, and autoplay support), network benchmarks (pings and download speeds), edge routing identifiers, and Digital Rights Management (DRM) engine profiles.

Internet Protocol (IP) Addresses: YAKWETU™ also processes potentially personally-identifying information like IP addresses and edge geolocation metrics (country, city, region) to enforce geographical licensing rules and determine regional pricing formats. For support troubleshooting, you may choose to download this telemetry file and voluntarily send it to us.

2. Gathering of Personally-Identifying Information

Certain visitors to YAKWETU™'s websites choose to interact with YAKWETU™ in ways that require YAKWETU™ to gather personally-identifying information. The amount and type of information that YAKWETU™ gathers depends on the nature of the interaction.

For example, we ask visitors who sign up at https://www.yakwetu.africa to provide a username and email address, or sign in using their Google account. Signing in with your Google account allows Google to provide YAKWETU™ with your name/username and email address, which shall be used in creating your account on YAKWETU™.

Direct Marketing: In accordance with Section 37 of the DPA and Regulation 14, if we plan to use your account information or email list to send direct marketing communications (such as updates on new features, products, or streaming options), we will obtain your explicit, separate opt-in consent first. You can withdraw your consent and opt out of receiving these updates at any time by clicking the unsubscribe link in our messages or contacting support.

3. Cookies & HTML5 Web Storage

To enrich and perfect your online experience, YAKWETU™ uses Cookies, HTML5 Local Storage (`localStorage`), and similar caching technologies to store your preferences, validate active subscriber sessions, enforce security states, and deliver appropriate content.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. HTML5 Web Storage is used similarly to retain local settings. Visitors who do not wish to have cookies or storage active should set their browsers to refuse them before using YAKWETU™'s website, with the drawback that certain features (such as content playback and secure login) will not function properly.

We respect user choice: non-essential cookies and web tracking tools are only activated upon your explicit, active opt-in consent through our cookie settings.

4. Your Rights under the Kenyan Data Protection Act, 2019

If you are a resident of Kenya, you possess statutory rights regarding your personal data under Section 26 of the Data Protection Act, 2019. These include:

• Right to be Informed: The right to be informed of the use to which your personal data is to be put.
• Right of Access: The right to access your personal data in the custody of a data controller or data processor.
• Right to Object: The right to object to the processing of all or part of your personal data.
• Right to Correction / Rectification: The right to correction or rectification of false or misleading data.
• Right to Deletion: The right to deletion of false or misleading data about you.

Additionally, under Section 34 of the DPA, you have the right to receive your personal data in a structured, commonly used, and machine-readable format (Data Portability).

You can request deletion of your account and personal data by emailing the YAKWETU™ Support Team at info@yakwetu.africa. Please provide the registration name and email address, and our team will respond within 24 hours to initiate your request. We will respond to and fulfill all other statutory data subject requests under the DPA without undue delay and generally within thirty (30) days of receipt.

5. Cross-Border Transfers & Data Sharing

YAKWETU™ discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on YAKWETU™'s behalf or to provide services available at YAKWETU™'s website, and (ii) have agreed not to disclose it to others.

International Data Hosting: Because our application is powered by global cloud infrastructure, your data may be hosted or processed on servers outside of Kenya, including infrastructure provided by Vercel, Google Firebase, and MongoDB Atlas. YAKWETU™ ensures that all international transfers are governed by appropriate safeguards (such as Standard Contractual Clauses) to guarantee equivalent data protection.

We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to employees, contractors, and affiliates as described above, YAKWETU™ discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of YAKWETU™, third parties, or the public at large.

6. Security & Links to External Sites

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In the unlikely event of a data breach involving your personal information, YAKWETU™ is committed to notifying the Office of the Data Protection Commissioner (ODPC) and affected users within the statutory 72-hour timeline mandated by Section 43 of the DPA.

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

7. Contact Information & Support

If we make material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website or sending an email before the changes take effect.

If you have any questions about this Privacy Policy, please contact our Data Protection Team: